Blog

Boris was right – it’s all about control

Date25 Jun 2018

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Last month, we were challenged to write about the wider issues faced by the house buying public rather than just those suffered by “whining conveyancers”. To be fair, lawyers are known to whine. It’s usually because they work in old-fashioned environments with ludicrously high caseloads and constantly ringing telephones caused by a complete lack of understanding of service provision. We really didn’t need the government to run an enquiry into what is wrong with the buying and selling process. Budget-starved Whitehall could have saved a fortune by popping into a couple of estate agents, called a few lawyers and carried...

“Buckle up, we’re going to be experiencing some turbulence”

Date12 Jun 2018

Posted ByPartnership

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It’s that time of year when our thoughts turn towards summer holidays with travel to warmer climates, freedom and a break from damp mornings, train malfunctions and buyers changing their minds because, well, just because. Of course, all the excited anticipation of the holiday is somewhat tempered by the pilot’s announcement on first boarding the plane that “in the event of an emergency, you’ll need to adopt the brace position”. Which is timely advice for agents right now with the latest Sunday announcement from the Housing Secretary Sajid Javit, https://www.gov.uk/government/news/government-to-professionalise-the-estate-agent-market who seems intent of ruining any agent’s carefree holiday plans....

“Honestly, why does conveyancing take SO long?”

Date18 May 2018

Posted ByPartnership

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It was Michael Gove, who famously said “I think that the people of this country have had enough of experts” but when it comes to those expressing opinions about why house buying and selling is so slow, we have to agree. As a company deep in the muck and bullets of the residential conveyancing front-line, we’re bemused by the opinions expressed by those armchair generals viewing the battle through their rose-tinted telescopes on comfy sofas. They come from all walks of life – government, trade bodies, consumer watchdogs and even those panel managers that make such an invaluable contribution to...

Can a solicitor REALLY affect the outcome of a deal?

Date16 Mar 2018

Posted ByPartnership

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When we’re talking to agents, our favourite question is “what do think makes a good solicitor?” Most normally say “someone I can always get hold of” or “someone who can get deals through”. This presents a challenge for agents to ensure their clients and buyers actually do choose the best solicitor. Given that every deal seems more challenging than the last, understanding how things can go wrong is a useful way to help explain to clients that their choice of solicitor may determine whether a transaction succeeds, or fails. In the past, solicitors could be confident that mistakes could be...

It’s all about exchange. Obviously.

Date30 Jan 2018

Posted ByPartnership

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We spend a lot of time talking to estate agents and the most common feedback we get is that they are frustrated by how long deals are taking, the difficulty involved and fall-through rates. The actual figure for the number of deals that fail is understandably difficult to pin down – it’s not something an agent will want to publicise. Indeed, the recent accusations about the completion rates of “online-only” agents definitely has a whiff of glass houses and stones about it. When the government published their highly ambitious consultation last year, outlining their plans to “fix the broken housing market”...

New government initiative – are they trying to solve the wrong problem?

Date22 Oct 2017

Posted ByPartnership

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We knew that the government were going to look into the house buying and selling process, so we weren’t surprised to see it hit the headlines this morning on the BBC. However, we were a little bit disappointed to see the focus on “gazumping”, a problem, that frankly, we see very little of these days. Ask any estate agent about issues caused by buyers fighting over properties, and you’ll see a look of wistful wonderment as they try to remember the last time this issue raised it’s ugly head. Suffice to say, the problems with the house buying and selling...

Lawyers that send emails to their clients are assisting criminals

Date19 May 2017

Posted ByPartnership

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A report from The City of London police shows that between April 2016 and March 2017, consumers reported over 281,000 cases of fraud. Data shows 1 in 10 adults are victims of cybercrime (Buzzfeed 2016). A truly staggering number. Even more worrying is that this is an increase of nearly 50,000 from the year before – and it’s only going to get worse. Recent events concerning the security breaches of systems across the world only highlight the risk of the ever-increasing connected world. Although most of these frauds involved consumers being duped by fake websites, criminals are now targeting law firms, especially...

Donald Trump for President – that would be mad!

Date05 Oct 2016

Posted ByThe Partnership

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We thought that the prospect of The Donald becoming president of the United States was the ultimate in madness until we were sent a price list from a panel manager the other day. Maybe we’ve got little too much self-respect, but when the proportion of a legal fee going to the referrer is higher than that going to the lawyer, something is not right with the world. Given that agents know that low fees are not good for any industry (especially theirs) we’re amazed that people still use such organisations. Although “Additional Revenue Streams” is a common mantra these days,...

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